About
Built to be different from the agent you're leaving.
Fidelity Insurance Services is a founder-led independent agency based in Mount Dora, Florida — started because transportation businesses deserve better than an unresponsive call center.
Preston Westfall
Founder & CEO
Fidelity Insurance Services started with a simple observation: most transportation businesses in Central Florida are stuck with an agent who’s slow to respond, hard to reach, or simply got their coverage wrong — and switching feels like more trouble than it’s worth.
We built Fidelity to be the upgrade. As an independent agency, we’re not tied to a single carrier — we shop the market to find coverage that fits your fleet or your business, at a price that makes sense, without cutting corners on protection.
Every client works directly with their agent — not a call center, not a rotating cast of representatives. When you have a question or a claim, you already know who to call.
What we stand for
A few things we won’t compromise on.
Integrity first
You'll always know exactly what you're covered for, and exactly what you're not. No surprises at claim time.
Built for speed
Modern tools mean faster quotes, faster certificates of insurance, and faster answers when you need them.
Relationships, not tickets
We're building an agency around real relationships in the community — not a phone queue.